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Pillow Talk是从我们在马来西亚槟城的仓库发货的。如果我们缺货，我们将允许预订；但我们确保我们会事前通知您。
Pillow Talk is shipped from our warehouse in Penang, Malaysia. If we run out of stocks, we will allow pre-order but we will make sure that we notify you.

我们会尽力在3-7个工作日内将产品发货到西马，并在5-14个工作日内将产品发货到东马。
We try our best to deliver our products in 3-7 working days to the entire West Malaysia and 5 - 14 working days to East Malaysia.

西马100%免运费！东马运费将会依据货运公司的运费计算！
It’s 100% free for the entire West Malaysia. We will charge shipping fee for purchase from East Malaysia

你购买Pillow Talk 记忆棉枕头时，你将会拿到一个天丝棉的枕头套。如果你想换枕头套，我们也有售卖枕头套哦！通常，您家里现有的枕头套是可以套得上去的哦！

All Pillow Talk Premium Memory Foam Pillow comes with 1 TENCEL fabric pillow cover. Feel free to buy a few additional pillow covers from our store! Generally, the pillow covers that you have in your house should fit our pillow too!

Pillow Talk 记忆棉芯是不可以清洗的。天丝棉枕头套是可以用手洗的方式，水温为室温并使用温和的清洁剂。不可以用烘干机也避免曝晒在烈阳地下。

Only Pillow Talk Tencel fabric pillow cover is washable. Remove the TENCEL fabric pillow cover and soak them in room temperature/warm water added with mild detergent. Hand wash if possible and do not use dryer to dry it and do not dry it under hot sun.

睡眠专家建议每2-4年就换一个枕头。但是，当您觉得枕头不再能够支撑您的头部和颈部的重量时，你就应该换一个新的枕头。

Experts recommend replacing your pillow once every 2 to 4 years. However, you should always replace your pillow whenever you feel that your head and neck are no longer supported by your pillow.

Pillow Talk提供免费30天试用期。简而言之，您可以在自己的家里试用Pillow Talk 记忆枕30个晚上。如果您对您的购买觉得不满意，您可以申请退货和退款。
试用期从您拿到PILLOW TALK的那天开始。要获得退货的资格，您必须是Modern Habitat的客户，并且已经在Pillow Talk上睡了至少14天，因为您的身体需要2-3周才能适应新的枕头。

We offer a 30-nights trial for Pillow Talk. In short, you can try the pillow for a full 30 nights in your own home before deciding if you're happy with your purchase.
The trial period starts on the delivery date of your pillow. To be eligible for a return, you must be a Modern Habitat customer and have been sleeping on modern habitat pillow (Pillow Talk) for at least 14 days. It takes 2-3 weeks for your body to adjust to a new pillow.

您只需通过support@modernhabitat.my与我们联系，并向我们提供购买证明。一旦我们核实了所有内容，您就可以根据我们提供的地址将枕头运回给我们。收到退回的枕头后，我们将在3个工作日内安排100％全额退款。

您只需要支付运费把你要退款的枕头运给我们给予你的特定地址即可。

Simply reach us at support@modernhabitat.my and provide us with proof of purchase. Once we have verified everything, you can then proceed to ship back the pillow to us
at the provided address. Once we have received the returned pillow, we will arrange for 100% full refund within 3 working days. You just have to pay for shipping fee to ship back the product.

是的。您只需要支付运费把你要退款的枕头运给我们给予你的特定地址即可。
Yes. You just have to pay for shipping fee to ship back the product.

我们细心地整理了一系列大家问过的问题和解答。你们可以直接参考我们的FAQ page。

For full FAQ, kindly refer to our FAQ page at our menu bar.